Privacy Policy

Fuel Saving Expert provides a service designed to help residential and commercial LPG users understand pricing, compare supplier options, and manage LPG contracts more effectively.

 

This Privacy Notice explains how we collect, use, store, and protect your personal data.

 

1. Who We Are

 

Fuel Saving Expert operates a service in the United Kingdom to help LPG users make informed decisions about their fuel supply.

 

If you have any questions about this Privacy Notice or how your personal data is handled, you can contact us at:

Email: info@fuelsavingexpert.co.uk

 

2. What Personal Data We Collect

 

When you use our website or submit information to us, we may collect the following personal data:

                  •               Name

                  •               Email address

                  •               Phone number

                  •               Postcode

                  •               LPG supplier details

                  •               Contract information (such as contract status or end date, if provided)

                  •               Tank-related information (where relevant)

 

We only collect personal data that is necessary to provide our services and respond to your enquiry.

 

3. How We Use Your Data

 

We use your personal data to:

                  •               Respond to enquiries and contact you about our services

                  •               Assess LPG supplier options available in your area

                  •               Provide pricing insights and contract-related guidance

                  •               Support supplier comparison and switching discussions (where requested)

                  •               Operate, maintain, and improve our service

 

We do not sell personal data and do not use it for unrelated marketing purposes.

 

4. Lawful Basis for Processing

 

Under UK GDPR, we process personal data on the following lawful bases:

                  •               Consent — where you voluntarily submit information through our website

                  •               Legitimate interests — to assess LPG supply options and provide the services you have requested

 

You may withdraw your consent at any time.

 

5. How Your Data Is Stored

 

Your personal data is stored securely using GDPR-compliant service providers, which may include:

                  •               Website hosting and form services

                  •               Database and automation platforms

 

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

 

6. Sharing Your Data

 

We will not share your personal data with LPG suppliers or other third parties without your permission.

 

Where supplier engagement is required (for example, to obtain pricing or switching information), this will only take place with your explicit agreement.

 

7. Data Retention

 

We retain personal data only for as long as necessary to:

                  •               provide the services you have requested, or

                  •               comply with legal or regulatory obligations

 

You may request deletion of your personal data at any time.

 

8. Your Rights

 

Under UK data protection law, you have the right to:

                  •               Access the personal data we hold about you

                  •               Request correction of inaccurate or incomplete data

                  •               Request deletion of your data

                  •               Withdraw consent at any time

                  •               Object to certain processing activities

 

To exercise any of these rights, please contact us using the details above.

 

9. Changes to This Privacy Notice

 

We may update this Privacy Notice from time to time to reflect changes to our services or legal requirements.

Any updates will be published on this page with a revised date.

 

10. Contact Details

 

If you have any questions or concerns about how your personal data is handled, please contact:

Email: info@fuelsavingexpert.co.uk